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Pause and Resume Emails from the Allocation Schedule

A pause / resume function is available for scheduled emails and can be accessed through the Allocation Schedule or Email Builder

After pausing then resuming Email Builder, you will be able to send any emails scheduled between between the current time and 7 days in the past.

Pause Emails

  1. Open the Allocation Schedule.
  2. Select a date from the schedule. Under the action menu, click Pause Email Builder.  All future emails created in the Email Builder as part the sequence will have the status of Paused.

Resume Emails

  1. Open the Allocation Schedule.
  2. Select a paused date from the schedule. Under the action menu, click Resume Email Builder.  All future emails created in the Email Builder as part the sequence will have the status of Scheduled .