Table of Contents
History
By using the History function in Quadra's email, you can search for previous emails and recipient lists, export search results, and resend emails. When resending emails, note that you can only edit the recipients, subject line, and body of email. You cannot edit attachments.
Access E-mail History
- From Quadra, access Administration.
- On the left hand menu, go to E-mail and select History.
Search Emails
- Open History from Administration.
- On the main E-mail History page, type in text in the search bar above the module grid.
- As you type, the search results will appear. In the search bar, you can type in an email address, name, part of or all of a subject line, or date.
Start New Search
- To clear the previous email search, click the X located in the search bar at the far right.
- Begin your next search by typing text into the search bar.
Save Search Results
After performing an email search, you can export your results to any of these file types: Excel, PDF, RTF, and CSV.
- On the main E-mail History page, click Export.
- Select a file type.
- Click Export.
- An icon of your file will appear at the lower left-hand side, beneath the administration menu. Click Open to view the file or Show in folder to see the file's location or give the file a new name.
View Sent E-mails
- Open History from Administration.
- On the main E-mail History page, hover the cursor over the email listed in the module grid to highlight it.
- Click to open the email.
Details regarding the subject line, recipients' email addresses, sender's email address, and body of the email are shown.
Resend an E-mail
- Open History from Administration.
- On the main E-mail History page, hover the cursor over the email listed in the module grid to select it.
- Click to open the email.
- At this stage you have the opportunity to edit the recipients, subject, or body of the email.
- At the bottom of the email viewer, click Resend Email.
- You will receive a message stating the email was resent successfully.